Meet Our Staff | At The Crossroads

One of the most outstanding features of At The Crossroads is the staff. Our staff is what makes all the difference in the world. They are educated, seasoned, experienced, and dedicated, but that is not the best part. The most outstanding element of At The Crossroads is the "why" each individual member of the staff joined the team. It goes beyond "dedication". The level of personal care and concern is beyond imagination. Each member of the team pours out their entire being; heart and soul. It is about helping young people to become the best they can be, and the effort that the combined group of professionals put forth cannot be equaled.

Brian Virgin
Program Director

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Brian Virgin is the Program Director of At The Crossroads. As a founder and co-owner of At The Crossroads, Brian has been with the program since its inception in 2005. While working at an adolescent residential treatment center, he and Michael Alger noticed the dearth of supporting programs for the young adult population. Together, they created At The Crossroads to fill that need and help bridge the gap for families.

Brian has been affiliated with the human service field since 2003, when he began working in residential treatment at an adolescent facility. He later worked as a bilingual eligibility specialist with the Economic Services Division of Mecklenburgh County in North Carolina. Brian is fluent in Spanish and has served as a volunteer with the Spanish Action Coalition, teaching Hispanic Youth the English language. In 2008, after starting At The Crossroads, he completed studies to become a Licensed Substance Use Disorder Counselor in Utah and retains this licensure to this day. Brian has served in all capacities in At The Crossroads and brings his passion for quality care and treatment to the residents he feels privileged to serve.

Brian is married to Shannon Fischer, his wife of nine years, and together they have three children.

Norman ThibaultNorman E. Thibault, PhD, LMFT
Clinical Director

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Norman E. Thibault (pronounced T-bo), PhD, LMFT graduated with his BS in Family and Human Development (FHD) in 1994. He went directly into his Master's program in FHD and Marriage and Family Therapy, he graduated in 1998. He also completed his PhD in psychology in 2006. Norm became Clinical Director for At The Crossroads in 2008. Norm was initially attracted to the program because of the unique model it presents, which is explicitly client-centered and collegial.

In addition, Norm owns a private practice, The Family Life Therapy Center, which shares offices with At The Crossroads. He has worked with literally hundreds of adolescents and young adults in different treatment programs for many years and appreciates the opportunity to have an influence on the lives of young people.

Norm is a Clinical Fellow of the American Association for Marriage and Family Therapy (AAMFT) and is an AAMFT Approved Supervisor. He is a former President of the Utah Association for Marriage and Family Therapy (UAMFT) and served on their Board of Directors for eight years. Norm received the “UAMFT Excellence in Leadership Award” in 2012 for his service to the mental health field and therapists in the state of Utah. He has studied extensively under world-renowned psychologist Dr. John Gottman and has presented to professional groups across the United States. He has served as an expert witness and was also appointed by Utah Governor Michael Leavitt to represent marriage and family therapists on a state mental health financial board.

Norm is also currently an Area Chair/Lead Faculty and Clinical Director for the St. George Learning Center of the University of Phoenix’ accredited Master’s Level Clinical Mental Health Counseling Program. He is married to the former Megan Anderson of Las Vegas and they have three wonderful children.

Misti Mecham

Business Development

Misti grew up in Morgan, Utah on the family farm and graduated from Morgan High School, she earned her Bachelor degree from Brigham Young University in Human Biology. She is excited to join At the Crossroads. She currently serves as Foundation Director of Building Utah Youth a non-profit that designs and promotes teen leadership/personal growth training. She enjoys working with teens and watching them recognize their inner strength and potential. She has held her position with BUY since 2009 and has seen over 500 teens go through their program and it continues to thrive and grow. In her spare time, she enjoys running, skiing, the family farm, sports and traveling. For the past 2 years, she has had the opportunity to travel to Ethiopia with a Humanitarian group. Her motto in life is "We do not stop playing because we grow old, we grow old because we stop playing"! She currently splits her time between North Ogden and St. George, Utah.

Tina SmithTina Smith


Tina was born and raised in Beaver, Utah and moved to St. George, Utah with her husband Eric and daughter Preslee 12 years ago. Being the oldest of 5 Children Tina gained a true respect for hard work and service towards others. Tina enjoys the Southern Utah area and has fallen in love with her work with the Crossroads program. Tina has been with the At The Crossroads program since 2009. Tina works with the Crossroads administrative staff, clerical work, student accounts, and more."I think Crossroads is a great opportunity to give young adults a bright, stable, and healthy future. I really love my job; I get to combine what I do best with what I like to do, helping other people. The students are great to work with as well as my co-workers."

 Chet WoodburyChet Woodbury
Lead Colleague

Chet has worked with At The Crossroads for five years. He is the Operations Director; overseeing daily operations along with student and staff development. Chet enjoys mentoring young adults. Aside from ATC, he volunteers as a football coach for Hurricane High school. Chet is currently enrolled in Dixie State College, working on achieving his own goals of continued education.

He enjoys the opportunity to be involved with service through working with ATC and has always had the desire to help others. He served a two-year humanitarian mission to Panama, only increasing his desire to help those in need.

He and his wife, Erin have been married for five years and have two young boys. Family is very important to Chet, and he appreciates that he has been able to work with many students and families with At The Crossroads. He values those relationships he has built and those he will continue to build while working with ATC.

Lindsay Boyer

Lindsay Boyer


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Lindsey was born in Walla Walla, WA and raised in Pendleton, Oregon. After graduating high school, she moved to Utah to pursue a softball scholarship at Utah Valley State College. After two successful years playing softball and earning her Associate’s degree, she transferred to Brigham Young University, where she earned a Bachelor’s degree in Psychology with an athletic scholarship playing softball two additional years. Shortly after graduation, Lindsey moved to St. George to further her career path in the human services field, at which time she began working as a counselor for the State of Utah Juvenile Justice Services. Juggling two youth counselor jobs, one with the state and the other with an adolescent residential treatment center, she gained valuable experience working with at-risk youth before transferring to the Division of Child and Family Services (DCFS).

For the past nine years, Lindsey has provided child welfare case management for DCFS including: child protection services, In-home services case manager, and three years of providing domestic violence counseling services. She has served as a Drug Task Force Liaison, Drug Endangered Children’s Committee Chair, and Washington County Multi-agency Advocate Chair. Lindsey earned a Master’s degree in Mental Health Counseling, to which she has been using to provide therapeutic services as a domestic violence counselor and as the in-home lead worker for the Division of Child and Family Services. She currently holds an active Associate Professional Counselor license and is certified by the State of Utah to provide domestic violence assessment and treatment, through the Utah Domestic Violence Council. Lindsey also provides dating violence presentations throughout the community to a variety of audiences, ranging from high schools to Dixie State College, and also includes training for community providers. It is through these opportunities that she enjoys being an activist to eradicate domestic violence by promoting community awareness, in hopes to increase safety for all.

Lindsey enjoys spending her spare time with her daughter and husband, Kade Boyer, who has been a significant support to her. Lindsey strives to always make time for recreation, particularly Crossfitting, hiking and enjoying the outdoors, reading, and traveling.

 Krystal Kay

Krystal Kay


Krystal grew up in a small, Utah town near the beautiful, Capital Reef National Park. Following high school, she traveled to Colorado to begin college where she attended the University of Northern Colorado for two years pursuing her education in Psychology and Criminal Justice.

Wanting to be closer to family, Krystal returned to Utah and finished her undergraduate degree at Southern Utah University. Krystal obtained a double major in Criminal Justice and Psychology along with a minor in Finance. Wanting to continue her higher education, Krystal enrolled with the University of Phoenix in St. George. She completed a Master's degree in Mental Health Counseling.

While working on her internship, Krystal was able to gain valuable experience in domestic violence while working with the Dove Shelter, a center for domestic violence and rape recovery, and the Department of Child and Family Services. Krystal worked primarily providing individual and group therapy to survivors of domestic violence.

While attending her Master's program, she started her career in the human services field. As a counselor and youth mentor for adolescents in the Juvenile Justice realm, Krystal found a passion working with troubled youth. She began working with these youth at the Juvenile Detention Center in Washington County. She then transferred to the Washington County Youth Crisis Center where she was able to utilize her therapeutic skills working with the youth and their families through individual crises. Krystal wanted to continue working with families and youth on a more intimate level and began case management through the Division of Child and Family Services (DCFS) as a Foster Care Caseworker. In addition to case management, Krystal provides individual counseling to DCFS clients and families unable to pay for these services. She specializes with Transition to Adult Living (TAL) age youth, which are foster care youth aging out of the system into independent living. She co-facilitates a life skills class to prepare these youth for the next chapter of their life.

Krystal currently holds an Associate Clinical Mental Health Counseling license and has had training with the Utah Domestic Violence Council. She serves on the Washington County Domestic Violence and Sexual Assault Coalition and the Suicide Hope Task Force. By serving on these coalitions, she hopes to bring awareness to these public health problems that affect so many youth and families.

Krystal enjoys spending her time with her family, friends, and puppy dogs. She enjoys the Southwest Region's beautiful canvas and enjoys camping, hiking, boating, and exploring the great outdoors.

Ryan Forbes - Clinician

Ryan Forbes


Ryan A. Forbes graduated from Southern Utah University with a B.S. in Psychology and Business Administration. He completed his current education level in 2008 with a Master's in Mental Health Counseling. Forbes (in order to not be confused by the ocean of Ryan's) has worked in Public mental health for the past 19 years. Forbes has developed and ran programs of housing, case management, day treatment and behavior management. He is a certified trainer of Crisis Intervention Training for police offers and Mental Health Providers. From 2003 to 2008 Forbes was a part of an International Faculty for the International Center for Clubhouse Development (ICCD) based in New York City that sent him throughout the United State to evaluate and train programs in the clubhouse model. He has served as a Chair, co-chair and treasurer for the Utah State Coalition for Adults with Mental Illness. Forbes has been an adjunct professor at Dixie State University since 2008 teaching "Sports and Exercise Behaviors" for the Physical Ed department.

Forbes began working with ATC by doing groups in 2008 thru 2010. He has also served in a contract role in program and staff development.

Forbes heritage is Maori from the Waikato region of New Zealand. He is married to Donelle Russell, his wife of 17 years and they have 5 wonderful children.

 Magnum MorganMagnum Morgan

Orientation Director

Magnum has worked for At The Crossroads for over one year and enjoys working with young adults. While finishing up his Associate's degree at Snow College, he worked as a residence assistant where he helped manage and maintain college standards. Magnum also helped students with the different transitions of college life. While working as a resident assistant and helping young adults, he got a spark of interest to pursue a future career with young adults. While working with At The Crossroads, it has become more than a spark but a passion to help young adults achieve their goals. He is currently enrolled and pursuing a Bachelor’s degree at Dixie State College in Integrated Studies with an emphasis in Psychology and Communications.

Magnum has been married for 4 years to his wonderful wife Andrea and they have a 3-year-old son and a daughter on the way. Andrea received her Bachelor’s degree in Elementary Education and had the opportunity of teaching 2nd grade for a year.

Magnum enjoys anything under the sun. He has had the opportunity of going skateboarding with the students, ultimate frisbee, hiking, and rock climbing. Magnum feels being active outside is one of the best medicines and jumps on the opportunity to go outside and have fun.

While working for At The Crossroads, Magnum has learned a lot from the other staff, students, and parents. He enjoys his job and feels it is a great career opportunity and looks forward to helping out many young adults as they strive to better themselves through At The Crossroads.

 Dana JolleyDana Jolley

Staff Colleague

Dana grew up in a family of six children in the Salt Lake Valley. After graduating high school, he pursued a career in structural engineering. He studied at Utah Valley University and worked as a Steel Structural Detail-er for two years. This position emphasized the importance of precision, punctuality, and follow-through. Dana later served a two-year humanitarian mission to El Salvador, where he worked hard and served others less fortunate than he. Upon his return to the United States, he made the decision to continue working in service to others and relocated to Southern Utah to pursue this endeavor. Dana is currently working toward his degree at Dixie State College with the hope of a career practicing psychiatric medicine.

Dana enjoys working one-on-one with the students of At The Crossroads. "It's humbling to work with these young people who have much more potential than I ever had! These good young men and women really are in control of their lives; the trick is to help them understand that. I feel very lucky to be able to witness the power of choice in the lives of others."

 Kristi ShawKristi Shaw
Staff Colleague

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Kristi was born and raised in Logan, Utah. She pursued her Associate's Degree of Science at Dixie State College. She finished her education at Utah State University earning a Bachelor's degree in Family, Consumer and Human Development with a minor in Community Services. Kristi completed her senior project working for a semester at a children's hospital and orphanage in Romania. She graduated from both Dixie State and Utah State University with Cum Laude honors and was on the Dean's List every semester.

Kristi is currently pursuing her Master's degree in mental health counseling. Kristi has her Social Service Worker license and is certified in domestic violence assessment and treatment for the State of Utah through the Utah Domestic Violence Council.

Kristi loves the human services field, in particular working with young adults and families. Kristi has worked with numerous children, young adults, and families in many capacities including as the lead caseworker for Division of Child and Family Services (DCFS), the family advocate at the Erin Kimball Memorial Foundation (EKMF), and as the Admission's/Ambassador Leadership Advisor at Dixie State College.

While at DCFS, Kristi assessed the needs of families and children, developed and implemented service plans to help ensure the safety and well-being of clients, advised and mentored families with issues such as child abuse, domestic violence, substance abuse, and oppositional children, helped adolescents and parents understand and fulfill court orders, and trained, mentored, and advised new employees. While at EKMF, Kristi provided support for survivors of domestic violence by organizing and facilitating weekly psycho-educational support groups, assisted program participants in finding safe housing and utilizing community resources, and helped participants design self-sufficiency/empowerment plans. Kristi also worked at Dixie State College as the Admission's and Ambassador Leadership Advisor, teaching a college leadership class and directing the ambassador scholarship program. For the past seven years Kristi has been coaching the Dixie State College Cheer and Dance teams.

Kristi is married to Mike Shaw and they have one beautiful little girl. Kristi loves being a wife and mom, traveling, spending time with her family and friends, and reading. She loves working with the energy, excitement, and potential of young adults.

Taylor TophamTaylor Topham

Staff Colleague

Taylor grew up in the suburbs of Philadelphia and is the oldest of four. Growing up, she enjoyed being active on the local swim team, playing in her high school orchestra and volunteering in the community. She found herself in St. George to attend Dixie State University on a scholarship and received her Associate of Science degree in spring of 2012. As a sophomore at Dixie, she became involved on Student Government as a club representative. Her following two years she secured a vice president position on the Student Alumni Association. This keeps her very involved on campus and in the community, which she thoroughly enjoys. Taylor is currently pursuing a Bachelor's degree in Human Communication and plans to go on to graduate school after her anticipated graduation in spring of 2014.Taylor's hobbies include rock climbing, hiking, and swimming and she loves to involve the students of At The Crossroads in these activities. She enjoys working with the students and helping them tackle their goals through physical involvement. Taylor also values interpersonal relationships and intuitive listening. She thinks these are vital for connecting with the students of At The Crossroads. Taylor hopes to continue in a career helping young adults to recognize their potential and achieve their independence.

Sean JolleySean Jolley

Staff Colleague

Sean is the oldest boy in a family six children and grew up in the Salt Lake Valley. He grew up playing several competitive sports and his other hobbies include riding his Harley, fishing, camping, exercise and cooking. After high school he served a two year humanitarian mission to the Philippines to help the less fortunate and became fluent in the Tagalog language. After returning to the States, Sean started school and became certified in personal training. Enjoying the one-onone time with clients he eventually got into sales in the beverage industry while doing security at a social club on the weekends. Sean recently relocated to the Saint George area to continue school at Dixie State and enjoys the recreation here in southern Utah. He loves the fact that he can work with student colleagues as a group as well as individually to help encourage, teach, motivate and watch students light up when they have achieved something that they maybe once thought impossible. "It's as incredible feeling to be a part of extremely talented staff that dedicates so much to a student's well-being. It's really amazing how we all grow and become closer while helping these talented young adults realize their potential."

 Ryan LeighRyan Leigh

Staff Colleague

After spending most of his life in Maryland and North Carolina, Ryan moved to Utah with his wife Stephanie and their daughter Nora. He most recently worked in banking for seven years, mostly in retirement services, before realizing his true passion lied in helping others. His favorite part of working with At the Crossroads is the opportunity to help shape and mold the lives of young adults to reach their potential and the life goals they have set for themselves. He also enjoys participating in various activities with the students, as wells as the idea that everyday at work presents different challenges. He especially looks forward to the opportunity to become more involved with participating in local events with the students and being able to give back to the community.

For hobbies, Ryan enjoys watching and playing sports, listening to music, and watching movies. Exercise and healthy eating are two very important habits. He loves travelling and experiencing different cultures, especially when it comes to trying new foods. One of his life's goals is to visit every continent.

His favorite quote is a simple one, which comes from the author, Oscar Wilde: "Be yourself; everyone else is taken."

 Jason AyotteJason Ayotte

Staff Colleague

Jason recently relocated to Saint George from Thousand Oaks California with his wife of nine years, Claudia, and their 4 children. While living in California, Jason worked in residential real estate before deciding to move his family to Saint George, Utah. He is currently pursuing his degree in psychology from Dixie State University and is happy about his recent career change.

Jason really enjoys spending time with his family, camping, and likes to play almost any sport. He is originally from Tremonton, Utah. After graduating High School, he chose to serve a two-year, humanitarian mission to the Dominican Republic. He enjoyed the opportunity to serve the Dominican people and help them better their lives. He enjoys the same fulfillment from helping young adults make improvements in their lives.

"I'm proud of the fulfilling work I get to be apart of on a daily basis with the students. Being apart of something that changes lives for the good is an amazing experience. To be able to watch students grow and overcome their challenges is such a rewarding opportunity".

Krysti Olsen - Staff ColleagueKristi Olson

Staff Colleague

Krysti grew up in California, she moved to Utah to pursue a degree in Behavioral Science from Utah Valley University. During her junior year she transferred to Washington State University where she graduated with a Bachelors Degree in Social Science. After taking a few years off for her family Krysti received her Masters Degree of Science in Psychology with a specialization in Educational Psychology.

Krysti is married with three kids. Her husband recently retired from the US military. During her husbands military career she had the opportunity to live in various states and overseas, which has been an education in itself and provided opportunities to work in different areas in the human services field.

She has worked for a private residential facility for children and adults. Krysti supervised a residential facility in the Utah Valley for six years. She has also worked for many years in the educational field. Krysti enjoys working with youth and the rewarding opportunities provided by the field of human services.

Taylor Orr - Staff ColleagueTaylor Orr

Staff Colleague

Taylor is the middle child in a tight knit family of seven. After moving all over the country growing up, his family finally decided to settle down in St. George Utah. Taylor attended and graduated from Pine View High School where he played football, basketball and baseball before continuing his football career at Dixie State University. While attending college he gained a first hand experience of being lost on the long dark road of drug and alcohol addiction. While recovering from his personal struggles, he found a deep passion for helping those who have also become lost to find hope and recovery.

Taylor's reason for joining the field of work is to build personal relationships with young adults and do whatever it takes to help them achieve their goals, much like others once did for him. He enjoys going to work each day faced with a new challenge and a new opportunity to help others. A favorite quote he tries to always live by is " If you have to choose between being kind and being right, choose to be kind and you will always be right."

Taylor is currently enrolled at Dixie State University where he will graduate with a bachelor's degree in psychology next fall, after which he plans to pursue a graduate degree in mental health counseling. He is also currently working becoming certified as an Adult Peer Support Specialist.

Phil Wiebe - Staff ColleaguePhil Wiebe

Staff Colleague

Phil grew up in the Canadian Prairies working the farm with his dad till he graduated High School. He spent some time in Hepburn, Saskatchewan where he received his Bachelor of Arts in Pastoral Counseling from Bethany College. He moved to Utah in 2002, met a girl, and was married to Melissa by 2005. Phil and his wife moved to Saint George in 2008 where they began expanding their family. They have a daughter, Ella, and a son, Evan.

Phil was a pastor at non-denominational church for 12 years before resigning and pursuing a career in counseling. He is currently working on his Masters in Professional Counseling through Liberty University Online. He is passionate about helping people make their way in life and finding their feet.

Phil is passionate about hockey and plays every chance he can. He likes working on old cars, metal fabrication, and camping. Phil's favorite quote is "when you're dumb, you suffer." - wise old man.

“Starting out in the program I had few responsibilities, but as I got a job and worked harder, I started paying my own bills. It became really gratifying to know I could budget my money, work hard at a job, and accomplish the things I have.” -Miles (Former Student).

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